Feel Free to Contact Us

Email us : hello@velourtrends.com

Registered Address: Plot no, 144, First Floor, Pocket-6, Sector-21, Rohini, New Delhi- 110086

What's app us

Questions or comments? Get in touch and we'll be happy to help.

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery within India is free of charge, while international orders are subject to shipping fees based on the destination and selected shipping method.

Which payment methods are accepted in the Online Shop?

We accept a variety of payment methods, including debit cards, credit cards (Mastercard, Visa), and other major online payment

How long will delivery take?

Orders typically arrive within 7-8 days from the date of purchase. Please note that delivery times may vary depending on the shipping destination and any unforeseen circumstances.

How secure is shopping in the Online Shop? Is my data protected?

Our website prioritizes the security of your personal data. We utilize industry-standard encryption technologies to safeguard your information and ensure a secure shopping experience.

What exactly happens after ordering?

Once your order is placed, we promptly process it within 48-72 hours. Your items are carefully packaged and handed over to our trusted delivery partners for shipping to your designated address.

Do I receive an invoice for my order?

Yes, you will receive a detailed invoice for your order via email. This invoice includes a breakdown of your purchase, ensuring transparency and providing documentation for your records.