Effective Date: 1st April 2024
At Velour Trends, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect We may collect the following information from you:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details and billing address (processed securely through third-party payment gateways).
- Account Information: Username, password, and order history.
- Device Information: IP address, browser type, and operating system.
- Cookies and Tracking Technologies: Information about your preferences and browsing behavior.
2. How We Use Your Information We use the information collected for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, updates, and promotional offers.
- To personalize your shopping experience.
- To improve our website, products, and services.
- To prevent fraud and ensure security.
- To comply with legal obligations.
3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping companies, and marketing service providers.
- Legal Authorities: When required to comply with laws or regulations.
- Business Transfers: In case of mergers, acquisitions, or sale of assets.
4. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted connections, and regular security audits.
5. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. Cookies help us understand your preferences and provide personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights You have the following rights regarding your data:
- Access and review the personal information we have about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal or contractual obligations.
- Opt-out of marketing communications.
7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
8. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@velourtrends.com
- Phone: +91-9910830830