Effective Date: 1-4-2024

We aim to provide a seamless shopping experience and ensure that your orders reach you on time. Please review our shipping policy below:

1. Shipping Methods and Timelines

  • Standard Shipping: Orders are delivered within 7-8 business days.
  • Express Shipping: Orders are delivered within 2-4 business days.
  • Processing time for orders is 1-2 business days.
  • Shipping timelines may vary during holidays or promotional events.

2. Shipping Charges

  • Shipping charges are calculated at checkout based on the shipping method selected and delivery location.
  • Free shipping is available on orders above ₹1,500.

3. Tracking Your Order Once your order is dispatched, we will send you an email with the tracking details. You can track your order on our website under ‘Track Order’ or through the courier service provider’s website.

4. Delivery Locations We deliver across India. For remote or hard-to-reach locations, delivery times may be extended. International shipping is currently not available.

5. Delays and Issues While we strive to deliver your orders on time, there may be delays due to unforeseen circumstances such as natural disasters, strikes, or customs clearance. If your order is delayed, please contact us at hello@velourtrends.com or +91-9891900956.

6. Address Changes Changes to the delivery address can only be made within 24 hours of placing the order. Please contact us immediately if an address update is required.

7. Damaged or Missing Items If your order arrives damaged or items are missing, please contact us within 48 hours of delivery. Provide your order number and photos of the package and products for quick resolution.

8. Contact Us For any shipping-related inquiries, please contact us at: